Unlock Your Potential

Introduction

Hello! This is the first lesson in a course designed to help you build your social skills at work. Everyone is a little nervous when they encounter people they may not know well. For some people, saying "hello" and starting a conversation isn't easy.  For others, it's the simplest thing. However, coming up with things to say after "hello" is still challenging. Either way, you're not alone. Like other skills, you can build on them and make friends along the way!

 

In this lesson, you will...

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• Learn: How to greet your coworkers and customers in a friendly way and start a conversation. Why? Well, keeping up good relations with those at your job makes it pleasant to go to work. Treating coworkers and customers in a friendly way helps build your confidence and strengthens their connections with you. 

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• Watch: Three short videos posted below.

--Greeting coworkers

--Greeting customers

--Starting and keeping up a conversation

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• Meet on Zoom:  Schedule a Zoom call with your instructor. Role-play and record a scene where you play out a greeting with a coworker and start a conversation.

Downloadable rubric for assessing achievement levels of role-playing tasks

 

• Take a survey. Reflect on the lesson with the short survey that will be sent after your completion of the lesson. 

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• Thank you! We'll be in touch with a small thank you for your participation!

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Downloadable Introduction and Instructions